Why Join Us?

This is an exciting period for KPMG, our clients, and the consulting industry at large. While challenges are undeniable, the chance to guide and redefine the future of leading companies is greater than ever. Clients increasingly value the expertise of trusted advisors. As a premier professional services firm with a robust presence of over 17,000 professionals in the UK alone, KPMG collaborates with clients to build strong, trusted relationships, becoming their preferred advisors.

In KPMG’s Management Consulting practice, we blend strategic insight with hands-on implementation. Our unique capability to excel in both areas has helped us grow to a team of over 1,500 skilled professionals.

At KPMG, you’ll work with a diverse team of exceptional colleagues, each bringing fresh perspectives and innovative ideas. We value individuality because a varied team is essential for a vibrant, dynamic business. There’s truly a place for everyone here.

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About Our Global Business Services (GBS) Consulting Team

Our GBS consulting team partners with clients to create innovative solutions that drive tangible business outcomes and value. We collaborate with some of the world’s best-known brands and clients across various sectors—corporate, private equity, infrastructure, government, healthcare, and financial services. Supported by our colleagues across KPMG, we deliver sustainable, technology-driven solutions that empower our clients.

GBS consulting is a top priority area for global growth at KPMG. With emerging technology disruptors reshaping industries, our services are more in demand than ever, as we help clients achieve efficiency, cost savings, and enhanced business value.

Our mission is to be the top GBS and Business Process Outsourcing (BPO) consulting practice in the UK, with a reputation for innovation in next-generation GBS and BPO advisory solutions across consumer, energy, government, and banking sectors.

Role Overview

As a Director in the GBS leadership team, your focus will be on crafting market-leading GBS solutions and advisory services for our clients.

Your responsibilities include:

Engagement Delivery

• Lead complex, cross-functional programs and projects, overseeing planning, management, and execution.
• Guide client report development, review work quality, and ensure high standards.

Risk Management

• Identify and handle risks, managing engagement assurance, engagement finances, and adherence to risk management frameworks.

People Development

• Lead and develop large teams, identifying growth opportunities and promoting career progression through mentorship and coaching.

Business Development

• Build and nurture relationships both within KPMG and externally, securing future projects.
• Generate new opportunities, expand existing engagements, and develop client proposals.
• Represent KPMG at events, creating thought leadership materials and publications.

Practice Development

• Shape KPMG’s GBS offerings by creating assets, intellectual property, and assisting with team operations, revenue planning, and recruitment.

Ideal Candidate Profile

Successful candidates will:

• Have a strong consulting background in a GBS practice at a leading firm.
• Demonstrate excellent people management skills, capable of mentoring and developing large teams.
• Be skilled in delivering large-scale transformation programs with a foundation in GBS operations.
• Understand GBS operating models, systems, data, processes, and governance frameworks.

Candidates should also:

• Stay informed on GBS trends and industry challenges across various sectors.
• Understand end-to-end GBS processes and their interconnectedness in creating a smooth customer experience.
• Possess strong communication skills for building lasting relationships and conveying insights to senior leadership.
• Be adept at managing diverse stakeholders, including C-suite executives.
• Have experience negotiating fees and project scopes with clients.
• Be flexible with travel, and holding an accountancy qualification (ACA/ACCA/ICAS/CIMA or equivalent) is preferable.