As a Part-Time Teller at PNC’s West Thomas retail banking branch in Phoenix, AZ, you will be at the forefront of our customer service efforts. This position is perfect for individuals who thrive in a dynamic environment and are passionate about helping others achieve their financial goals. Your primary responsibilities will include providing exceptional service, executing high-volume banking transactions accurately, and educating customers on the latest technology and banking products.

Discover Your Future as a Part-Time Teller at PNC

At PNC, our greatest strength lies in our people. As a leading financial institution, we are committed to delivering exceptional service to our customers. Our team is united in fostering an inclusive workplace culture where every employee feels respected and valued. We believe that every Teller plays a crucial role in contributing to our success and enhancing the customer experience.

Role of a Part-Time Teller

As a Part-Time Teller at PNC’s West Thomas retail banking branch in Phoenix, AZ, you will be at the forefront of our customer service efforts. This position is perfect for individuals who thrive in a dynamic environment and are passionate about helping others achieve their financial goals. Your primary responsibilities will include providing exceptional service, executing high-volume banking transactions accurately, and educating customers on the latest technology and banking products.

REMOTE JOBS

Delivering Unique Customer Experiences

Your role as a Teller goes beyond basic transactions. You will deliver a unique customer experience aimed at improving financial wellbeing and fostering customer loyalty. By processing various customer interactions, you will identify banking opportunities during your conversations and make referrals to branch staff or PNC partners as appropriate. As a Teller, you will have the chance to connect meaningfully with customers, leveraging your relationship-building skills to enhance their banking experience.

Educating and Empowering Customers

Education is a vital part of a Teller’s responsibilities. You will help customers understand their financial options and educate them on how to manage transactions effectively using technology and available resources. This proactive approach not only enhances the customer experience but also positions you as a trusted advisor in their financial journey.

Essential Skills and Competencies

To succeed as a Teller at PNC, you will need a combination of skills, competencies, and attributes:

Customer-Focused Mindset

A strong customer focus is essential. You should be knowledgeable about customer needs and able to customize solutions that align with those needs. This understanding will allow you to create meaningful interactions that drive satisfaction and loyalty.

Risk Management Awareness

As a Teller, you will be responsible for assessing risks associated with transactions and ensuring compliance with PNC’s Enterprise Risk Management Framework. Your ability to manage these risks while delivering outstanding service is crucial to maintaining PNC’s reputation.

Communication and Problem-Solving Skills

Effective communication is vital for any Teller. You will need to address customer needs accurately and efficiently, managing multiple priorities while providing exceptional service. Problem-solving skills will help you navigate customer challenges and provide solutions that meet their needs.

Qualifications and Experience

While prior banking experience is not mandatory, candidates should demonstrate the knowledge, skills, and abilities needed for the role. A high school diploma or GED is typically required, and any combination of education and relevant experience will be considered. Certifications are not necessary for this position.

Preferred Skills

Successful Tellers will possess skills such as accountability, client loyalty, and an understanding of banking products. Proficiency in leveraging technology to improve customer experiences is also highly valued.

Benefits of Working at PNC

At PNC, we offer a comprehensive range of benefits tailored to meet the needs of our employees. For part-time Tellers, benefits may include medical and prescription drug coverage, dental and vision options, life insurance, and a 401(k) plan with PNC match. We also provide paid time off, including holidays, occasional absence days, and potential vacation time after the first year of service.

Explore Your Opportunities

If you are ready to embark on a rewarding career as a Part-Time Teller at PNC, we encourage you to apply. This role offers not only competitive benefits but also the opportunity to make a meaningful impact on our customers’ lives.

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