Services Counsellor Jobs In Winnipeg 2024
As Canada’s largest automobile association, CAA Club Group (CCG) is dedicated to ensuring the safety and satisfaction of our two million Members, whether they are on the road, at home, or traveling abroad. Our mission to meet the diverse needs of our Members requires innovative and collaborative individuals who are committed to driving our business forward. Life at CAA Club Group is fast-paced, performance-driven, and rewarding. We highly value the career growth and ongoing professional development of our Associates, regularly recognizing their achievements and outstanding results.
CAA Club Group Jobs Latest
| Posted on: | October 24, 2024 |
| Category: | Private Jobs |
| City: | Winnipeg |
| Country: | Canada |
| Province: | Manitoba |
| Education: | Ability to multitask effectively | Bachelor | Comfortable with computer | Excellent communications skills | Quick learner /Self Starter /Strong problem-solving skills |
| Last Date: | April 15, 2025 |
| Vacancies: | 1 |
| Company: | CAA Club Group |
| Address: | 870 Empress St Winnipeg, MB, R3G 3H3 Canada |
Exciting Counsellor Jobs at CAA Club Group
Company Overview
As Canada’s largest automobile association, CAA Club Group (CCG) is dedicated to ensuring the safety and satisfaction of our two million Members, whether they are on the road, at home, or traveling abroad. Our mission to meet the diverse needs of our Members requires innovative and collaborative individuals who are committed to driving our business forward. Life at CAA Club Group is fast-paced, performance-driven, and rewarding. We highly value the career growth and ongoing professional development of our Associates, regularly recognizing their achievements and outstanding results.
Known for our stellar emergency roadside assistance, we work hard to provide excellent service to both Members and non-Members. At CAA Club Group, we believe in doing what’s right while fostering a fun and supportive workplace. If you’re looking for a fulfilling career, our Counsellor Jobs could be the perfect opportunity for you!
Position Details
In our Counsellor Jobs, you will play a vital role in enhancing the Member experience. Your key responsibilities will include:
- Selling New CAA Memberships: Engage with prospective Members to sell new CAA memberships, ensuring they understand the benefits and services available.
- Renewing and Upgrading Memberships: Assist existing Members in renewing or upgrading their memberships, tailoring recommendations to their specific needs.
- Updating Member Accounts: Keep Member accounts current and accurate, ensuring that all information is up-to-date and accessible.
- Responding to Member Inquiries: Address Member inquiries regarding membership options, helping them choose the best plan for themselves and their families. Your ability to communicate effectively will be crucial in this aspect.
- Travel and Insurance Information: Provide prospective Members with detailed information about our Travel, Insurance, and other Member Benefits, showcasing all the services offered by Manitoba CAA Club Group.
- Managing Sales Leads: Receive and distribute sales leads and inquiries, accurately inputting information into the Member database as necessary.
- Staying Informed: Maintain a detailed understanding of all lines of business within CAA Club Group, including awareness of ongoing incentives and promotions.
- Professionalism and Sensitivity: Uphold a high standard of professionalism, tact, and sensitivity in all interactions, ensuring that CAA is portrayed positively.
- Protecting Member Privacy: Safeguard Members’ privacy and consumer interests, demonstrating a commitment to ethical practices in all dealings.
These responsibilities illustrate the essential nature of Counsellor Jobs in our organization, emphasizing the importance of customer service and Member satisfaction.
Desired Qualifications and Skills
To thrive in our Counsellor Jobs, candidates should possess the following qualifications and skills:
- Public Interaction: The ability to work with the public confidently and professionally is essential.
- Flexible Availability: Willingness to work varied shifts, including Monday to Saturday from 10 AM to 9 PM and Sunday from 11 AM to 6 PM.
- Customer Service Excellence: Exceptional customer service skills are required to ensure a positive Member experience.
- Communication Skills: Strong communication skills are necessary to convey information effectively and engage with Members.
- Computer Proficiency: Excellent computer skills are a must for managing Member accounts and utilizing databases.
- Sales Experience: Previous sales experience is an asset, enhancing your ability to promote CAA memberships effectively.
- Industry Knowledge: Experience in insurance or travel will be considered beneficial, giving you a deeper understanding of our services.
These qualifications will help ensure that you are well-prepared for the challenges and opportunities in Counsellor Jobs at CAA Club Group.