At Ross, our core values start with our people. We are proud to be the nation’s largest off-price retailer, operating over 2,000 stores with a strong track record of success and growth. Our mission is to provide customers with a continuous stream of high-quality brands and on-trend merchandise at extraordinary savings, all while offering a fun and exciting treasure hunt shopping experience.

Join Our Team as a Retail Associate

About Us

At Ross, our core values start with our people. We are proud to be the nation’s largest off-price retailer, operating over 2,000 stores with a strong track record of success and growth. Our mission is to provide customers with a continuous stream of high-quality brands and on-trend merchandise at extraordinary savings, all while offering a fun and exciting treasure hunt shopping experience.

REMOTE JOBS

Why Work with Us?

Joining our team as a Retail Associate means being part of a winning culture that emphasizes:

• Success: We strive for excellence while continually learning and evolving.
• Career Growth: We nurture industry-leading talent because our success is tied to the growth of our people.
• Teamwork: Together, we tackle challenges and find effective solutions.
• Commitment to Diversity: We celebrate the diverse backgrounds and ideas of our employees and customers, believing that our differences make us stronger.

With corporate headquarters in Dublin, CA, and buying offices in major markets like New York City, Los Angeles, and Boston, Ross is committed to fostering an inclusive work environment that encourages continuous learning and professional development.

The Role of a Retail Associate

As a Retail Associate, you play a vital role in ensuring that every customer has a positive shopping experience. Your responsibilities will include greeting customers, providing assistance, and maintaining store standards to create an inviting environment. You will be actively engaged in these tasks throughout your working hours and may be called upon to perform various functions as business needs arise.

Key Responsibilities

1. Safety First: As a Retail Associate, your priority will be safety. You’ll maintain awareness on the sales floor to create a secure shopping environment, ensuring that emergency exits are clear and promptly reporting any unsafe conditions.
2. Customer Engagement: A fundamental part of your role as a Retail Associate is to interact with customers warmly. This includes making eye contact, greeting each customer, and addressing their needs in a polite and knowledgeable manner.
3. Team Collaboration: You’ll treat all customers and colleagues with respect. Recognizing fellow associates through company programs fosters a positive work atmosphere.
4. Store Maintenance: Your responsibilities will include keeping the store clean and organized. This involves performing various cleaning tasks and ensuring that merchandise is presented properly.
5. Merchandise Handling: You’ll expedite the arrival of new merchandise to the sales floor, adhering to company guidelines for display and organization. This helps ensure customers find what they need quickly.
6. Loss Prevention Awareness: Understanding loss prevention measures is crucial. As a Retail Associate, you will be familiar with company policies designed to protect assets and minimize loss.
7. Financial Transactions: You will follow all cash handling procedures, ensuring accuracy during transactions and maintaining a high level of awareness when handling tender.
8. Efficiency and Productivity: Maximizing productivity is essential. You’ll demonstrate a sense of urgency and adhere to store best practices to streamline your workflow.

Essential Skills and Qualifications

To thrive as a Retail Associate, you should possess the following skills:

• Effective Communication: Ability to interact respectfully with customers, associates, and store leadership.
• Mathematical Skills: Competence in performing basic calculations commonly used in retail settings.
• Physical Stamina: Capacity to stand, walk, and move around the store for extended periods, along with the ability to lift and carry items weighing up to 25 pounds.

Competencies

As a Retail Associate, you will develop essential competencies that include:

• Managing Work Processes: Effectively overseeing tasks to ensure smooth operations.
• Collaboration: Working well with team members to achieve common goals.
• Accountability: Taking responsibility for your actions and ensuring execution of tasks.

Benefits of Joining Us

When you become a Retail Associate at Ross, you gain access to a range of benefits:

• Competitive Compensation: We offer salaries that reflect your experience and contributions.
• Career Development: Opportunities for training and mentorship to help you grow.
• Diversity and Inclusion: A work environment that values diverse perspectives and experiences.

Conclusion

Becoming a Retail Associate at Ross means joining a dynamic team dedicated to providing exceptional customer service. If you are passionate about teamwork and making a difference, we invite you to apply

Vacant Positions

• Retail Associate