Pharmacy Technicians Jobs operate primarily in call center settings, where they handle incoming calls with professionalism and courtesy. They assist patients, nurses, and healthcare providers by offering timely and accurate information regarding medication statuses and pharmacy services. This role involves coordinating patient care by Processing refill requests,Communicating shipment information to patients,Verifying patient and payment details,Alerting pharmacists to any changes in patients’ conditions,Technicians employ customer service skills and critical thinking to address various problems, determining when to escalate issues to pharmacists or supervisors as necessary. Maintaining service levels, including speed of answer and call times, is vital for achieving departmental goals.

Overview of Technician Jobs in Pharmacy Operations

In today’s fast-paced healthcare environment Technician Jobs play a crucial role in ensuring the smooth operation of pharmacy services. Technicians Jobs work under moderate supervision, providing essential technical and supportive skills to facilitate patient care.

Responsibilities of Pharmacy Technicians

Pharmacy Technicians Jobs operate primarily in call center settings, where they handle incoming calls with professionalism and courtesy. They assist patients, nurses, and healthcare providers by offering timely and accurate information regarding medication statuses and pharmacy services. This role involves coordinating patient care by:

• Processing refill requests.
• Communicating shipment information to patients.
• Verifying patient and payment details.
• Alerting pharmacists to any changes in patients’ conditions.

Technician Jobs employ customer service skills and critical thinking to address various problems, determining when to escalate issues to pharmacists or supervisors as necessary. Maintaining service levels, including speed of answer and call times, is vital for achieving departmental goals.

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Benefits of Working in Technician Jobs

At UT Southwestern, eligible employees enjoy a competitive benefits package designed to enhance overall wellbeing. Key benefits include:

• PPO Medical Plan: Available from day one at no cost for full-time employee-only coverage.
• Preventive Healthcare: 100% coverage with no copay.
• Paid Time Off: Available immediately.
• Retirement Programs: Through the Teacher Retirement System of Texas (TRS).
• Paid Parental Leave: Support for new parents.
• Wellness Programs: To promote healthy living.
• Tuition Reimbursement: Encouragement for continuous learning.
• Public Service Loan Forgiveness: UT Southwestern is a qualified employer.

These benefits reflect the organization’s commitment to its employees and their professional growth.

Experience and Educational Requirements

To qualify for Technician Jobs, candidates must meet specific educational and experiential criteria:

Required Qualifications

• Education: A High School Diploma or equivalent is mandatory.
• Experience: At least one year of experience in pharmacy or equivalent technician roles.
• Licenses and Certifications:
  • Registered Pharmacy Technician (TSBP).
  • Basic Life Support certification from an accredited body (AHA or ARC).

Preferred Qualifications

• Certifications: Pharmacy Technician Certification from the Pharmacy Technician Certification Board (PTCB).

Job Duties and Daily Operations

Pharmacy technicians must perform their responsibilities in alignment with organizational policies and infection control standards. Key duties include:

• Coordinating daily workflow and providing leadership to fellow technicians.
• Compounding medications and repackaging bulk medications into unit doses.
• Accurately processing orders, performing IV calculations, and preparing sterile admixtures using proper aseptic techniques.
• Delivering medications punctually and handling all aspects of inventory management.

Technicians also receive and prioritize incoming calls, ensuring that urgent requests are addressed promptly. Regular audits and documentation of controlled substances are essential for compliance with state and federal regulations.

Vacant Positions

• Technician Jobs