Join Mandarin Oriental, Marrakech, as the Director of Spa. Lead luxury spa operations, deliver world-class wellness experiences, and innovate treatments. Apply now for an exciting role in Morocco’s premier wellness destination and advance your career with the prestigious Mandarin Oriental Hotel Group.

Director of Spa Jobs in Morocco – Mandarin Oriental, Marrakech

Position Overview

• Location: Marrakech, Morocco
• Job ID: 541234
• Department: Spa & Wellness
• Employment Type: Full-Time
• Company: Mandarin Oriental Hotel Group

Mandarin Oriental, Marrakech, is seeking a seasoned Director of Spa to oversee its award-winning Spa facility. This is an opportunity to combine leadership and innovation in wellness within one of the most luxurious resorts in the region.

Job Description

The Director of Spa is a key leadership role responsible for managing day-to-day operations, ensuring exceptional guest experiences, and driving financial success. This position demands expertise in luxury wellness, innovation, and team leadership.

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Key Responsibilities

Leadership & Team Management

• Develop and execute the vision for the Spa’s operations.
• Recruit, mentor, and inspire a team of wellness professionals.
• Ensure team members remain updated with industry trends and best practices.

Operational Excellence

• Manage Spa operations, including inventory, safety compliance, and service quality.
• Ensure smooth functioning of all Spa services and facilities.

Guest Experience

• Deliver world-class guest experiences through innovative treatments and personalized services.
• Address feedback and strive to exceed expectations consistently.

Financial Management

• Develop and oversee budgets, optimize costs, and drive profitability.
• Implement revenue-generation strategies through unique offerings and promotions.

Wellness Innovation & Collaboration

• Collaborate with the marketing team to design Spa campaigns.
• Introduce new wellness programs that align with the latest trends.

Ideal Candidate Profile

The ideal candidate is an experienced Spa leader with a strong passion for wellness and an innovative approach to luxury service delivery.

Skills

• Exceptional leadership and communication abilities.
• Proficiency in financial planning and operational management.
• Expertise in luxury Spa services and customer satisfaction strategies.

Qualifications

• Proven experience (5+ years) in a senior leadership role in luxury Spa operations.
• Knowledge of industry best practices and wellness innovations.
• Fluency in French and English (spoken and written).

Education

• Degree in Spa Management, Hospitality, or a related field.
• Additional certifications in Spa or wellness management are preferred.

Experience

• Hands-on experience managing luxury Spa facilities with a focus on revenue growth and guest satisfaction.

What We Offer

• Competitive compensation package.
• Opportunity to work in a globally recognized luxury environment.
• Access to innovative training and development programs.

About the Team

Mandarin Oriental, Marrakech, is home to a team of dedicated professionals who bring luxury, charm, and authenticity to every guest experience.

Selection Process

1. Submit your application online with a detailed CV.
2. Shortlisted candidates will be invited for interviews.
3. Final selection will involve a comprehensive evaluation process.

Life at Mandarin Oriental, Marrakech

Work in an environment that values creativity, excellence, and collaboration. Mandarin Oriental fosters a culture of respect and innovation, ensuring a rewarding career.

Next Steps

Ready to elevate your career? Apply today to join Mandarin Oriental, Marrakech, as a Director of Spa and be part of a world-class luxury brand.

Acknowledgment & Diversity

Mandarin Oriental is an equal-opportunity employer. We embrace diversity and are committed to creating an inclusive workplace.

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