State Street is on the lookout for a Client Service Change Management Officer to enhance our Financial Control Oversight (FCO) team in Sydney. In this vital role, you will manage client service changes and oversee fund lifecycle events, ensuring smooth integration of new business while providing exceptional service to our clients. Your expertise in project management will allow you to collaborate effectively with clients and internal stakeholders to deliver integrated solutions tailored to their needs.

Client Service Change Management, Officer

Position Title: Client Service Change Management Officer
Location: Sydney, Australia
Company: State Street Australia

Job Description

State Street is on the lookout for a Client Service Change Management Officer to enhance our Financial Control Oversight (FCO) team in Sydney. In this vital role, you will manage client service changes and oversee fund lifecycle events, ensuring smooth integration of new business while providing exceptional service to our clients. Your expertise in project management will allow you to collaborate effectively with clients and internal stakeholders to deliver integrated solutions tailored to their needs.

Also Find This Jobs: SOX Compliance Manager Jobs | State Street Sydney

Key Responsibilities

• Fund Lifecycle Management: Oversee key events such as fund launches, mergers, and class launches, ensuring effective execution of project plans.
• Project Development: Work with clients to assess fund complexity and create comprehensive project plans for seamless fund launches.
• Stakeholder Collaboration: Maintain clear, timely communication with internal teams and external stakeholders, ensuring all parties are informed and aligned.
• Data Accuracy: Manage reconciliation tasks to uphold our commitment to 100% data accuracy and compliance.
• Client Support: Serve as the primary contact for clients, ensuring their needs are met and queries are resolved promptly.
• Reporting & Compliance: Generate and review daily and monthly reports, focusing on compliance with Service Level Agreements.

About the Team

Join our Financial Control Oversight (FCO) team at State Street Australia, where we support a diverse array of client services. We pride ourselves on enhancing client satisfaction through meticulous fund lifecycle management and strategic change management processes, ultimately helping our clients thrive in a dynamic, client-centric environment.

Ideal Candidate Profile

• Education: Bachelor’s degree in Finance, Business Administration, Economics, Accounting, or a related field.
• Experience: 7-10 years in client service, fund administration, or change management within the financial services sector.
• Skills:
  • Proficiency in Excel, Word, and PowerPoint.
  • Strong organizational, problem-solving, and communication skills.
  • Familiarity with custody and fund administration processes.
  • Fluency in English; additional European language skills are a plus.

Why Choose State Street?

At State Street, we cultivate a culture of collaboration and innovation, prioritizing our employees’ growth and development. Our competitive benefits, flexible work options, and commitment to inclusion make us a premier employer in the financial services industry. Join us to be part of a team that values excellence in client relations and innovative compliance solutions.

Next Steps

SEO Tags

• Jobs in Australia Client Service Change Management Officer
• SOX Compliance Jobs Sydney
• Financial Control Oversight State Street
• Client Service Change Officer Australia
• State Street Careers Sydney

Vacant Positions

• Client Service Change Officer Australia
• Financial Control Oversight State Street
• Jobs in Australia Client Service Change Management Officer
• SOX Compliance Jobs Sydney
• State Street Careers Sydney