Branch Office Manager WPB – Jobs in Mexico – HSBC | San Luis Potosí, Mexico

Position Overview

Location: San Luis Potosí, Mexico
Job Type: Permanent – Full Time
Work Style: Office Working
Area of Interest: Branch and Retail Banking
Job ID: 0000KS4B

Are you seeking Jobs In Mexico that offer leadership opportunities within retail banking? HSBC is hiring a Branch Office Manager WPB in San Luis Potosi. This role is designed for professionals who can oversee branch operations, manage teams, and drive customer engagement within the Wealth and Personal Banking (WPB) division. If you’re ready to make a significant impact in the banking industry, HSBC provides a platform to grow and succeed.

Job Description

As a Branch Office Manager WPB at HSBC, you will be responsible for managing day-to-day branch activities, ensuring high-quality customer service, and achieving performance targets. You’ll lead the branch team, promote HSBC’s range of banking solutions, and foster a positive customer experience. This role requires a deep understanding of retail banking, people management, and commitment to high operational standards.

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Key Responsibilities

• Branch Operations Management: Oversee branch functions, ensuring efficiency and compliance with HSBC policies.
• Customer Experience: Drive exceptional service standards, resolving customer issues and fostering satisfaction.
• Sales and Performance: Lead branch team to meet and exceed sales targets through effective coaching and motivation.
• Team Leadership: Recruit, train, and develop branch staff, promoting a positive work culture.
• Community Engagement: Represent HSBC within the community, promoting financial education and services.
• Risk Management: Ensure branch adheres to all regulatory and compliance guidelines.

Ideal Candidate Profile

• Leadership Skills: Strong ability to lead, motivate, and develop a high-performing team.
• Customer Focus: Passion for delivering excellent customer service and resolving client issues.
• Sales Acumen: Proven experience in achieving sales targets and driving business growth.
• Bilingual Abilities: Fluency in Spanish and basic proficiency in English.
• Local Right to Work: Candidates must have the right to work in Mexico, with no relocation support provided.

Skills and Qualifications

• Skills: Branch operations management, sales strategy, team leadership, risk management, and community engagement.
• Education: Bachelor’s degree in finance, business, or a related field.
• Experience: 2+ years in a retail banking role, with experience in branch management.
• Location: Must reside in or near San Luis Potosi, Mexico, with no relocation support available.

Life at HSBC

At HSBC, we are committed to fostering a supportive, inclusive work environment. We invest in our employees’ growth, providing ample opportunities for career development and advancement. As a Branch Office Manager, you will play a crucial role in shaping the future of retail banking within our WPB division.

Next Steps

If you’re ready to take on a leadership role and pursue Jobs In Mexico that make a difference, apply now for the Branch Office Manager WPB position with HSBC.

Acknowledgment & Diversity

HSBC is dedicated to building a diverse and inclusive work environment where all employees feel valued and respected. We believe in providing opportunities that foster career growth and a balanced work-life environment.