HOYTS is seeking an enthusiastic Ben & Jerry’s Store Manager to lead our Moore Park team. In this role, you’ll be responsible for delivering excellent customer service, driving brand standards, and managing day-to-day operations. Reporting to the Area Manager, you will bring the Ben & Jerry’s brand concepts to life, ensuring a unique guest experience.

Ben & Jerry’s Store Manager | Moore Park, NSW, Australia

Position Details

Position: Ben & Jerry’s Store Manager
Location: Moore Park, NSW, Australia
Employment Type: Full-time
Company: HOYTS

Let’s Talk About HOYTS Ben & Jerry’s

At HOYTS, we’re a talented and creative group. As one of the world’s leading entertainment companies, our mission is to reinvent the cinema experience. In line with this vision, we’ve welcomed Ben & Jerry’s into our offering, serving top-quality ice cream at 11 HOYTS locations across Australia and New Zealand.

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Job Description

HOYTS is seeking an enthusiastic Ben & Jerry’s Store Manager to lead our Moore Park team. In this role, you’ll be responsible for delivering excellent customer service, driving brand standards, and managing day-to-day operations. Reporting to the Area Manager, you will bring the Ben & Jerry’s brand concepts to life, ensuring a unique guest experience.

Key Responsibilities

• Lead Customer Service: Provide top-tier service and lead by example.
• Marketing & Sales: Implement store marketing to drive sales and increase brand awareness.
• Operational Excellence: Manage daily operations, including inventory, stocktaking, and conflict resolution.
• Local Marketing: Conduct Local Area Marketing (LAM) to connect with the community.
• Team Leadership: Handle staff rostering, performance management, and development.

Ideal Candidate Profile

We’re looking for a proactive leader with a can-do attitude who can thrive in a fast-paced environment. Hospitality experience is a must, along with the ability to handle multiple tasks effectively.

Skills and Qualifications

• Leadership: Demonstrated ability to inspire and guide a team.
• Communication: Strong skills in guest and team interactions.
• Operational Knowledge: Proficient in budgeting, cost control, and inventory management.
• Compliance & Safety: Understanding of food safety and compliance standards.

Education and Experience

• Experience: At least 4 years in a quick-service restaurant environment or similar.
• Technical Skills: Knowledge of cost control and invoicing.
• Availability: Flexible schedule to work weekends, holidays, and peak periods.

Life at HOYTS

HOYTS is a fun, dynamic workplace where employees are part of a supportive, passionate team. We offer exciting perks like discounted movie tickets and numerous growth opportunities within the entertainment industry.

Next Steps

If this sounds like the role for you, and you’re ready to lead a team and bring smiles to our guests, apply today. HOYTS and Ben & Jerry’s are waiting for you to make a difference!

Acknowledgment & Diversity

HOYTS is committed to creating an inclusive environment where everyone can bring their authentic selves to work. We pay our respects to the Traditional Owners of Country and recognize their continuing connection to the land, waters, and culture.

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